EquityZen - Mass Email Sending Issue – Incident details

All systems operational

Show current status

Mass Email Sending Issue

Resolved25 hours 56 minutes

Affected

Equityzen.com

Operational from 2:17 PM to 4:13 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • UpdateUTC

    We are continuing to work on a fix for this incident. A potential solution has been identified and is being internally tested.

  • IdentifiedUTC

    We have identified the cause of the email issue and are working on a fix.

  • InvestigatingUTC

    We have identified an issue causing our email system to send mass repeat emails out to many users. We are currently investigating the problem and will update as the issue is resolved.